Privacy Policy

Last updated: September 2026

Crosshair Creations ("we," "us," or "our") provides drone photography, aerial media, and search & recovery services in Middle Tennessee. This policy explains what information we collect through our website and services, how we use it, and the choices you have.

Information We Collect

When you contact us, request a service, or submit a form on our website (including real estate, construction, business photography, or emergency animal recovery requests), we may collect:

• Your name, phone number, and email address
• Property or location details relevant to the service requested
• Any additional details you choose to share about your request

If you book a service through Square, Square's own privacy practices govern the payment and scheduling information you provide directly to them.

How We Use Your Information

• To respond to your inquiry or service request
• To schedule, coordinate, and carry out the service you requested
• To send you updates about your request (for example, status updates on a recovery mission)
• To improve our services and communicate with you about your project

We do not sell your personal information to third parties.

Text Messages (SMS)

If you provide your phone number, we may contact you by text message to coordinate scheduling, provide status updates, or respond to your request. By submitting your phone number, you consent to receive these text messages from Crosshair Creations.

• Message frequency varies based on your interaction with us (typically only in direct response to a request you've submitted).
• Message and data rates may apply.
• You can opt out at any time by replying STOP to any text message. Reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. This includes text messaging originator opt-in data and consent — this information is not sold, shared, or disclosed to any third party or affiliate for their own marketing or promotional purposes, under any circumstances.

Service Providers

We use a small number of service providers to operate our business and deliver the communications you've requested — for example, a payment processor to handle bookings, and infrastructure providers that transmit the emails and text messages we send on our own behalf. These providers act only as our processing agents: they do not use your mobile number, opt-in status, or consent data for their own marketing, and we do not authorize any such use. Their involvement is limited to technically delivering the communication you requested from us.

Data Retention

We retain the information you provide for as long as needed to deliver our services and maintain accurate business records, and delete or anonymize it when it's no longer needed.

Your Choices

You can ask us to update or delete the information we have about you, or opt out of text or email communications, at any time by contacting us using the information below.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us at:

Crosshair Creations
info@crosshaircreationstn.com
(615) 549-5067